FAQ

COD refers to Cash On Delivery. It doesn’t matter if you don’t have a Credit/Debit card or online shopping is not your forte. Macaronpatisserie offers you the option of paying for the purchase at your doorstep. Just place your order and make cash payment to our COD partner upon the delivery of your item.

You may return the product in whole within 24 hours from the date of the receipt of the product. We will send replacement as and when consignment is received back at our own cost.
Please inform us at once. We will work with the post office to have the order delivered to you at the earliest.
Yes, you can order multiple items in one order.
If you have any queries about your order, just dial to our customer care.

If you wish to cancel or change your on line order, please contact MacaronPatisserie by telephone or email as soon as possible. Our customer service representatives will advice you accordingly.

Due to unforeseen circumstances, it is possible that your order might get delayed. We will send you an E-mail/SMS informing you about the delay along with the new expected delivery date. Visit the MY ORDERS page in your account and click on TRACK ORDER to get real time status of your order.
Sit back and relax! Once your order is confirmed, we will share the order id and tracking details via E-mail/SMS. You can then TRACK ORDER
We take utmost care to ensure customer satisfaction. Unfortunately, if you receive a wrong product please raise a replacement request or get in touch with us. You will also have the option to choose refund for the product.

After ordering you will promptly receive an order confirmation via e-mail,SMS. After the order has been processed in our database, the package will leave our warehouse on the same day or the scheduled day, at the latest, the following work day.

To remove items from your shopping cart click on "view cart", check the "remove" box for each item that you would like to remove from your shopping cart Some important points to ensure that your COD transaction goes smoothly • Please ensure that the mobile number you provide for the Cash On Delivery payment is always available and answered. • It is important that your address and landmark are very clear. This will help us locate you easily and complete the sale process faster.

Free Delivery*

Assured Service

Hygienic Packaging